Terms & Policies

Terms & Conditions

Effective Date: October 19, 2026

Welcome to Freedom Fitness & Wellness. These Terms & Conditions (“Terms”) govern your access to and use of our gym, wellness studio, facilities, equipment, classes, appointments, programs, website, and related services.

Freedom Fitness & Wellness is located at 2881 Placida Road, Suite 203, Englewood, Florida.

By purchasing a membership, pass, class package, appointment, or other service, or by accessing or using our facilities, you agree to these Terms and any applicable membership agreement, booking conditions, and separately signed waiver.

1. Memberships and Payments

Members agree to pay all fees associated with their selected membership, package, or service.

  • Month-to-Month Memberships: Memberships renew monthly until canceled in accordance with these Terms.

  • 12-Month Memberships: These are fixed-term contractual commitments and are not month-to-month memberships.

  • Prepaid Memberships: Four-month and six-month memberships paid in full are non-refundable, subject to applicable law and any applicable contractual rights.

  • 12-Month Prepaid Memberships: Refunds are generally not available, except where required by law or an applicable medical cancellation arrangement supported by a valid doctor's note.

  • Class and Wellness Packages: Prices, included services, validity periods, and other applicable conditions will be communicated at the time of purchase.

The first payment is due at the time of purchase or as otherwise specified in the membership agreement. Recurring payments will be charged on the agreed billing date.

By providing payment information, you authorize applicable charges in accordance with your selected membership or purchase terms.

If a payment becomes overdue, we may restrict access, suspend or terminate a membership as permitted by the applicable agreement and law, and pursue lawful collection of outstanding amounts.

2. Cancellations and Refunds

Month-to-Month Memberships

A minimum of 30 days' notice is required to cancel a month-to-month membership. Cancellation requests must be submitted through our designated cancellation process.

No partial-month refunds are provided. Applicable charges during the notice period remain payable, and access ends in accordance with the effective cancellation date and billing cycle.

12-Month Contract Memberships

A 12-month membership is a fixed-term commitment. Early cancellation is generally not permitted before the full contract term is completed, except where allowed under the membership agreement or applicable law.

Where permitted by the agreement and applicable law, a member who cancels early may remain responsible for the unpaid contractual balance.

Medical cancellation requests must be supported by appropriate documentation, such as a valid doctor's note, and will be handled in accordance with the applicable agreement and law.

Prepaid Services and Packages

Prepaid memberships, classes, appointments, and packages are subject to the terms disclosed at purchase. Refunds, transfers, and extensions are not guaranteed unless stated in the applicable purchase terms or required by law.

If Freedom Fitness & Wellness cancels a paid service and cannot provide an appropriate replacement, any refund or other remedy will be handled in accordance with the applicable purchase terms and law.

3. Membership Freezes

Eligible memberships may be frozen for up to six months for a temporary absence, subject to approval.

Members must provide the requested freeze start date and reinstatement date. An automatic reinstatement date will be recorded, and billing will resume according to the applicable billing schedule.

If an extension is needed, members must contact us before the scheduled reinstatement date. An extension is not automatic.

Any outstanding amounts due before the freeze remain payable. Freeze eligibility may vary by membership type.

4. Day Passes and Week Passes

Day Passes and Seven-Day Passes are subject to availability, registration requirements, facility rules, and any required waiver.

A Day Pass provides access for the specified day. A Seven-Day Pass provides access for seven consecutive days beginning on the activation date or other agreed start date.

These passes do not automatically renew unless expressly stated at purchase. Refunds for activated or used passes are generally unavailable except where required by law or the applicable purchase terms.

5. Gym Access and Facility Rules

Members and authorized guests must follow all posted rules, safety instructions, and reasonable directions from staff.

Members agree to:

  • Use gym equipment responsibly and only for its intended purpose.

  • Follow posted instructions and equipment safety guidelines.

  • Return equipment to its designated place after use.

  • Maintain appropriate hygiene and wear suitable workout clothing and footwear.

  • Respect staff, instructors, other members, and guests.

  • Avoid harassment, abusive conduct, unsafe behavior, or disruption of facility operations.

  • Follow posted rules for shared amenities, including the sauna, massage chairs, and other wellness equipment.

We reserve the right to restrict access or suspend or terminate memberships for serious or repeated rule violations, misconduct, safety concerns, or other legitimate reasons, subject to applicable law and contractual obligations.

6. Wellness Classes, Appointments and Workshops

These Terms apply to all wellness services offered by Freedom Fitness & Wellness, including yoga, Pilates, meditation, sound baths, workshops, private sessions, and other fitness or wellness activities.

Class and appointment availability may be limited, and advance booking may be required.

Members and clients are responsible for reviewing prices, package requirements, eligibility, and any cancellation conditions before purchasing or booking.

A gym membership does not automatically include wellness classes, appointments, or workshops unless expressly stated in the membership description.

We may change schedules, instructors, class formats, or service availability when reasonably necessary. If we cancel or reschedule a booking, we will handle the affected booking in accordance with the applicable purchase terms and law.

7. Health and Participation

Participants are responsible for determining whether they are physically able to participate safely in fitness and wellness activities.

Please inform the appropriate instructor or staff member of any relevant injury, physical limitation, or medical concern that may affect your participation.

Seek advice from a qualified healthcare professional when appropriate before beginning a new exercise program or wellness activity.

Stop exercising and notify staff if you experience concerning symptoms, including pain, dizziness, or shortness of breath.

Our fitness and wellness services are not a substitute for professional medical diagnosis or treatment. No particular health or fitness outcome is guaranteed.

8. Assumption of Risk and Liability

Fitness, exercise, and wellness activities involve inherent risks, including falls, strains, equipment-related injuries, and aggravation of existing conditions.

By participating, you acknowledge these inherent risks and agree to follow applicable safety instructions.

To the extent permitted by Florida law, participants voluntarily assume the inherent risks of activities they choose to undertake.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability that cannot legally be waived.

A separate informed consent or liability waiver may be required before access to the gym, participation in a class, or use of certain equipment or services. Any such waiver will apply according to its terms and applicable law.

9. Medical Emergencies and Injury Reporting

Any accident, injury, equipment malfunction, or safety concern should be reported to staff promptly.

We may request an incident report and may recommend medical evaluation when appropriate. Participants are responsible for their medical expenses except where applicable law provides otherwise.

In an emergency, we may contact emergency services when reasonably necessary.

10. Personal Belongings

Members and guests are responsible for their personal belongings. Please secure valuables and report lost property or suspected theft to staff.

Freedom Fitness & Wellness is not responsible for lost, stolen, or damaged personal property except where liability is imposed by applicable law.

11. Guests and Guest Passes

Membership does not automatically include guest privileges.

Guests may access the facility only with authorization and in accordance with the applicable guest policy. A complimentary Day Pass may be offered at our discretion.

All guests must complete required registration and sign any required waiver before using the facility or participating in activities.

Members may be held responsible for damage or misconduct caused by their guests to the extent permitted by law.

12. Minors and Family Memberships

Members must generally be at least 18 years old to enter into a membership agreement independently.

13. Facility Availability and Closures

We may temporarily close all or part of the facility for maintenance, repairs, renovations, emergencies, safety concerns, or other operational reasons.

We may also modify operating hours, equipment, amenities, classes, instructors, and services.

If the facility permanently closes or a purchased service becomes unavailable, any affected membership or prepaid service will be handled in accordance with the applicable agreement and Florida law.

14. Indemnification

To the extent permitted by Florida law, members are responsible for losses, claims, or reasonable expenses arising from their own unlawful conduct, intentional misconduct, negligence, material breach of these Terms, or damage they cause to facility property or injury they cause to another person.

Nothing in this section requires a member to indemnify us for our own negligence or other liability where such indemnification is prohibited by law.

15. Website, Mobile App and Communications

Our website, mobile app, and membership platforms may be used for account management, bookings, purchases, membership information, and communications.

Members are responsible for maintaining accurate account details and protecting their login credentials.

We may send operational communications concerning billing, bookings, membership status, closures, schedule changes, and important service updates.

Promotional communications are subject to applicable law and your communication preferences.

16. Privacy

We collect and use personal information as described in our separate Privacy Policy, available on our website.

Information may include contact details, membership and booking records, payment transaction information, attendance data, and health or wellness information voluntarily provided where relevant to safe participation.

Please review the Privacy Policy for further information about how information is collected, used, shared, retained, and protected.

17. Changes to These Terms

We may update facility rules and these Terms when necessary to reflect changes to our services, operations, or legal requirements.

We will provide notice of material contractual changes and obtain consent where required by law. Changes will not override rights that cannot legally be waived or retroactively eliminate rights already accrued.

The applicable effective date will be displayed on this page.

18. Governing Law and General Provisions

These Terms are governed by the laws of the State of Florida, subject to applicable federal law.

If any provision is held invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

These Terms, together with the applicable membership agreement, purchase conditions, separate waivers, and referenced policies, govern your use of the relevant services.

19. Contact Information

Freedom Fitness & Wellness
2881 Placida Road
Englewood, Florida

Website: https://freedomfitnessclubsfl.com

For questions about memberships, payments, cancellations, classes, appointments, or these Terms, please contact Freedom Fitness & Wellness directly.

By purchasing or using our services, you acknowledge that you have had the opportunity to review these Terms & Conditions and agree to the provisions applicable to your membership or purchase.

Privacy Policy

Freedom Fitness & Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, use our mobile app, purchase memberships or packages, book classes or appointments, or use our gym and wellness services.

1. Information We Collect

We may collect the following information, depending on how you interact with us:

Personal Information

  • Name, email address, phone number, date of birth, and mailing address.

  • Account and membership identification information.

  • Identification or eligibility information where reasonably necessary.

Payment Information

  • Billing information, transaction records, payment history, and membership charges.

  • Payment card information processed through third-party payment providers. Full payment card details are generally handled by the applicable payment processor rather than stored directly by us.

Health and Wellness Information

  • Information about injuries, physical limitations, medical conditions, or other relevant health details that you voluntarily provide when necessary for safe participation in fitness classes or wellness services.

Membership and Service Information

  • Membership type, purchases, booking history, attendance, appointments, class participation, account status, and membership freeze or cancellation requests.

Technical and Website Information

  • IP address, browser and device information, website activity, and cookie or analytics information where applicable.

Communications

  • Emails, messages, inquiries, feedback, and communication preferences.

2. How We Use Your Information

We may use your information to:

  • Create and manage member and client accounts.

  • Process payments, purchases, renewals, and eligible refunds.

  • Schedule and administer classes, appointments, and wellness services.

  • Manage facility access, attendance, and membership eligibility.

  • Send important communications about billing, memberships, bookings, schedule changes, closures, and software or app updates.

  • Respond to inquiries and provide customer support.

  • Maintain facility safety and enforce applicable policies.

  • Improve our website, app, classes, and services.

  • Send promotional messages and special offers where permitted by law.

  • Comply with applicable legal, accounting, tax, and regulatory obligations.

  • Protect our rights, property, staff, clients, and business operations.

We limit the use of health and wellness information to purposes reasonably related to the services, safety, and obligations for which it was collected, subject to applicable law.

3. How We Share Your Information

We do not sell your personal information for money. We may disclose information when reasonably necessary to operate our business or as otherwise permitted or required by law.

Recipients may include:

  • Membership and Booking Providers: Platforms that manage memberships, class reservations, appointments, attendance, and account information.

  • Payment Processors: Providers that process membership dues, purchases, and other transactions.

  • Technology Providers: Website hosting, mobile app, email, communications, and IT service providers.

  • Instructors and Service Providers: Relevant information necessary to deliver a booked class, appointment, or wellness service.

  • Professional Advisers: Attorneys, accountants, insurers, and other professional advisers where appropriate.

  • Government Authorities and Other Parties: Where required by law, legal process, or a valid governmental request, or when reasonably necessary to address fraud, security concerns, legal claims, or safety issues.

Service providers may process information under their own applicable agreements and privacy practices. We encourage you to review the privacy policies of third-party platforms you use to access our services.

4. Data Retention and Security

We retain personal information for as long as reasonably necessary to provide services, administer memberships, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security.

5. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:

  • Request access to certain personal information we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information, subject to legal and legitimate business recordkeeping requirements.

  • Opt out of marketing emails using the unsubscribe link or by contacting us.

  • Manage available cookie settings through your browser or website preferences.

  • Exercise any additional rights available under applicable Florida or federal law.

We may need to verify your identity before responding to a privacy request. We may retain information when legally required or when a lawful business purpose applies.

To make a request, please contact us using the details in Section 9.

6. Cookies and Analytics

Our website may use cookies or similar technologies to support website functionality, understand website traffic, and improve the user experience.

You may be able to manage cookies through your browser settings or any cookie preference tools available on our website. Disabling certain cookies may affect website functionality.

7. Third-Party Websites, Apps and Services

Our website, mobile app, membership platform, booking tools, and payment services may use third-party technology providers.

Information submitted through third-party services may be subject to the privacy policies and terms of those providers. We encourage members and clients to review those policies before submitting information.

We are not responsible for the independent privacy practices of third parties, except to the extent applicable law provides otherwise.

8. Contact Us

For questions about this Privacy Policy or to submit a privacy-related request, please contact:

Freedom Fitness & Wellness
2881 Placida Road, Suite 203
Englewood, Florida

Website: https://freedomfitnessclubsfl.com

Please do not send full payment card details or other highly sensitive information through ordinary email.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, services, or legal obligations.

The updated effective date will appear at the top of the policy. Where required by law, we will provide additional notice or obtain consent for material changes.